Special Notice
This policy applies only to the products and services provided by Shanghai ANOKY Group Co., Ltd. and its affiliates (hereinafter also referred to as "we", "us", or "ANOKY") and their extended functions (hereinafter referred to as "ANOKY Services"), including the ANOKY website, official accounts, video accounts, and various products and services provided to you in new forms that may emerge with technological development. If a product or service we provide has a separate privacy policy or special provisions in the corresponding legal notice, the privacy policy of that product shall prevail. Matters not covered by the privacy policy and user service agreement of that product or service shall be subject to this policy. If products or services of our affiliates use products or services provided by ANOKY but do not have an independent privacy policy, this Privacy Policy shall also apply to those products or services.
Please read the ANOKY Privacy Policy carefully, especially the bolded content, and make sure you understand our rules for processing your personal information. If you have any questions while reading, you may contact us through the contact information provided in the ANOKY Privacy Policy.
Introduction
Welcome to the website of Shanghai ANOKY Group Co., Ltd. (the "Website").
This Website is provided and controlled by Shanghai ANOKY Group Co., Ltd. ("we" or "us"). Our registered address is No. 881 Songhua Road, Qingpu District, Shanghai, People's Republic of China.
We attach great importance to user privacy and the protection of personal information. When you use our products and/or services, we may collect and use information related to you. Through the ANOKY Privacy Policy (this "Privacy Policy"), we would like to explain how we collect, use, store, share, and transfer such information when you use our products and/or services, and how we provide you with access to, updates to, deletion of, and protection for such information.
This Privacy Policy will help you understand the following:
1. What types of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and revisions
9. Third-party links
10. Contact us
Contents
1. What types of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and revisions
9. Third-party links
10. Contact us
1. What Types of Information We Collect from You
When you use this Website, we may collect the following categories of information from you:
Information you provide to us.
We may collect personal information that you provide to us. When you send us information through the "Contact Us" page on this Website, you may need to provide your identity and contact information, such as your name, email address, telephone number, country, and city. You may also provide us with employment information, such as your employer and job title. We may also obtain information about you in our communications with you, such as your comments, questions, feedback, and other content you provide when using functions of this Website.
Information we collect about you.
During your use of this Website, we may automatically collect certain information about you. Such information may include:
- Technical and device information. We may collect certain technical information about you and your device, including but not limited to your IP address, system time zone, system language, and other system or network identification information.
- Operation and behavior information. We automatically collect information generated when you visit this Website and record your usage activities on this Website, including how long you stay on this Website, which parts of this Website you visit, and what information you access.
- Cookies and similar technologies. This Website may use cookies and other tracking technologies to store information provided by users of this Website. Cookies are pieces of information sent by a web server to a user's browser. Cookies may include information such as user preferences, time spent on the website, and pages visited. We use such information to identify you and to customize and improve your experience on this Website. You can manage cookie settings on your device through functions provided by most browsers. For example, you can set your browser to notify you when cookies are received, or you can choose to block cookies through your browser. Please note, however, that not accepting cookies may limit your use of certain functions of this Website. In addition, please note that this Website currently cannot respond to "Do Not Track" signals sent by you.
Information we collect from third parties.
We may obtain personal information about your use of and access to this Website from third-party platforms and our service providers, such as your system country/region, device brand and model, browsing records, browsing history, including other services you accessed before visiting our website, search records, and click records.
2. How We Use Your Information
We may use your information in the following ways:
Based on our legitimate interests in providing this Website, we may use your information for the following purposes:
- To review your comments or questions and provide you with appropriate services;
- To enforce our terms and policies;
- To process and respond to your requests, inquiries, applications, complaints, and feedback;
- To provide support and respond to your requests, feedback, and inquiries;
- To monitor, operate, maintain, and manage this Website;
- To handle and resolve technical issues and failures of this Website;
- To ensure that this Website operates effectively and efficiently;
- To detect, prevent, or otherwise address security, fraud, or technical issues;
- To improve and enhance the functions and performance of this Website and related services;
- To properly manage and operate our relationship with you;
- To manage our business and protect, enforce, or maintain our rights and interests, including our rights and interests in relation to violations of our terms and conditions;
- To use information for academic research;
- To use information for public interests that comply with laws and regulations and for public health emergencies.
We may use your information for the purpose of fulfilling our legal obligations and responsibilities. With your consent, or where permitted by laws and regulations, we may also process your information for other purposes disclosed to you.
3. How We Share Your Information
We may share your information with the following third parties:
Service providers. We may share your information with third parties that provide services to us for the operation and maintenance of this Website, such as website hosting service providers, development service providers, and cloud service providers.
Our affiliates. To provide this Website, we may share your information with any member, subsidiary, or affiliate of our company for purposes including preventing unlawful use and supporting users.
Law enforcement agencies and competent authorities. We may share your information with competent authorities, courts, third parties, and other organizations in accordance with court judgments, subpoenas, lawful litigation preparation procedures, regulatory requirements, or where information is permitted or required by law, including where we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to any person's personal safety.
Sale or merger. We may disclose your information to any third party in the following circumstances:
- A third party that acquires or intends to acquire all or part of our assets or shares;
- A third party that is acquired by us in whole or in part;
- A third party that merges with us; or
- A third party that succeeds to all or part of our business,
provided that, in each of the above circumstances, unless authorized by us, such third party has a legal obligation not to disclose or use your information.
Please note that information you voluntarily share or even publicly disclose when using our services may involve your or others' personal information or even sensitive personal information. Please carefully consider and decide before sharing.
4. Entrusted Processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will share your personal information only for lawful, legitimate, necessary, specific, and explicit purposes, and only the personal information necessary to provide products or services will be shared. If our partners use your personal information for purposes not entrusted by us, they will obtain your separate consent.
Our partners include the following types:
Suppliers that provide technical services. We may provide your personal information to third parties that support our functions, including suppliers that provide infrastructure technology services, data analysis services, and data processing services.
Advertising and analytics service partners. We will comply with laws, regulations, and generally accepted industry security technologies when entrusting these partners to process information related to advertising delivery, reach, and effectiveness.
For partners entrusted by us to process personal information, we will sign data protection agreements with them and require them to process personal information in accordance with the agreements, this Privacy Policy, and relevant laws and regulations.
5. How We Protect Your Information
We implement security measures in accordance with this Privacy Policy and maintain physical, electronic, and administrative procedures to protect and safeguard the information we process about you. However, data transmission over the Internet is not absolutely secure, and we cannot guarantee the absolute security of your information. Any transmission of your information to us is at your own risk.
6. How Long We Retain Your Information
During your use of this Website's services, your personal information will be retained for the period necessary to achieve the purposes described in this policy, while also taking into account mandatory retention periods required by law. For example, the E-Commerce Law of the People's Republic of China requires that commodity and service information and transaction information be retained for not less than three years from the date of completion of the transaction. After the retention period expires, we will delete your personal information or anonymize it in accordance with applicable laws.
We may also retain your information where we have other lawful purposes, such as where we are required to retain personal information due to mandatory requirements of laws and regulations, administrative or judicial authorities, contracts, or similar obligations. We respect and attach great importance to your rights related to personal information, including:
Right of access. You have the right to request that we confirm whether we process your personal information and provide you with a copy of your personal information.
Right to correction. If any personal information we collect about you is incomplete or inaccurate, you may request that we correct or update such information.
Right to deletion. Under certain circumstances, you may request that we delete all or part of your personal information.
Withdrawal of consent. If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may be unable to use some functions of this Website and our services.
You may contact us in accordance with Section 10 (Contact Us) of this Privacy Policy to exercise any of your rights. To protect your privacy, we may require you to provide additional information to verify your identity before processing your request.
7. Protection of Minors' Personal Information
ANOKY attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain the consent of your guardian before using our products and/or services. ANOKY protects minors' personal information in accordance with relevant national laws and regulations.
We do not actively collect personal information directly from minors. Where minors' personal information is collected with guardian consent, we will use, share, transfer, or disclose such information only where permitted by law, with guardian consent, or where necessary to protect minors.
8. Notices and Revisions
We reserve the right to revise this Privacy Policy from time to time at our sole discretion. We will notify you of any material changes to this Privacy Policy through notices published on this Website, and such changes will apply only to information collected after the revised Privacy Policy becomes effective. Any revision to this Privacy Policy will take effect immediately upon publication. We encourage you to review this Privacy Policy regularly to learn about changes to this Privacy Policy and how we protect your personal information.
9. Third-Party Links
This Privacy Policy does not apply to any other website or platform unless the context otherwise indicates. Please note that this Website may include links to other websites, platforms, or products, whose privacy policies and actual practices may differ from ours. These links are provided only for your convenience and for more information, and do not represent any affiliation or sponsorship relationship between us and third-party websites, nor do they represent our endorsement of information on third-party websites. If you provide your information to any such third party or interact with such third-party websites, we shall not be responsible for the collection or processing of your information by them.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through the official website.
In general, we will reply within 15 days. If you are not satisfied with our response, especially if our personal information processing activities harm your lawful rights and interests, you may also file a complaint or report with the cyberspace, telecommunications, public security, and market regulation authorities.
Appendix: Examples of personal information and sensitive personal information. These are not personal information collected by the ANOKY website, official accounts, or video accounts, and are provided for illustrative purposes only.
Personal information: Various information recorded electronically or by other means that relates to an identified or identifiable natural person, excluding anonymized information.
Sensitive personal information: Personal information that, once leaked or illegally used, may easily lead to infringement of the personal dignity of a natural person or endanger personal or property safety, including biometric identification, religious beliefs, specific identity, medical health, financial accounts, location tracking, and other information, as well as personal information of minors under the age of 14.
Device information: Includes device identification codes (IMEI, IDFA, AndroidID, MAC, OAID, IMSI, and other device-related information), application information (application crash information, notification switch status, application installation list, and other application-related information), device parameters and system information (device type, device model, operating system, and hardware-related information), and device network environment information (IP address, WiFi information, base station information, and other network-related information).
